Legal Disclaimer:
- Products in Gsm Software store are designed for service usage and educational
purposes
(Testing, Repairing, Research .etc).
- We are not responsible for any damage caused by our software!
- All Purchasers should check all relevant laws applicable to the Area/State/Country
relating to the use of the items contained within these pages!
- We use manufactures trade names for reference only and are in NO way connected
to our products.
Warranty:
- All products in our store have 3 months warranty.
Refund Policy:
Tangible Products
- If you are not satisfied with any product in the Gsm Software Store you can
be refunded if you return package within 7 days after receipt of shipment and
packaged well to prevent damage. Once product is received and evaluated for clean
preservation without marks or damage, a full refund can be processed.
- Shipment cost of any returns is the purchaser's responsibility (Except defected
products).
Intangible Products
- Products purchased that are downloadable are NOT refundable, but may be exchanged
within 30 days from date of purchase. The product to be exchanged may only be
exchanged for another downloadable software product sold by gsm-software.com
Electronic Services
Electronic services that are delivered via email can be refundable before it is
delivered.
you may be refunded only if you have not been sent or had access to information.
All authorized refunds will be issued and credited within 2 weeks from
the date of resolution.
Defected Products:
If you received a defected Product you can exchange your product if you return
product.
We will send new product within 7 days after receipt of your shipment.
You can also be refunded if you return package within 10 days after receipt of
shipment
and packaged well to prevent damage. Once product is received and evaluated for
clean
preservation a full refund can be processed.
Shipment cost of any defected product will be paid by us.
Cancellation Policy:
You may cancel your order before the order is shipped.
There are no exceptions, expect for fulfilling the refund request
with all the required information as requested (via our refund request forn or provide required information by email).
We are not responsible for claims of non-receipt of e-mail sent by us, since you
are providing the e-mail address and control the validity, screening and working
condition of this.
Fraudulent Credit Card Charges, or Fraudulent Claims:
All requests to negate charges are investigated by our technical department
and legal department. Since all of our transactions are completed through e-mail,
we can and will verify the owner of the e-mail address given through their e-mail
provider. We can and will verify receipt of e-mails through your e-mail service
provider as well. This is in no way a violation of the privacy act and can be
requested to provide proof of delivery of information paid for and ordered. Upon
verification, this information is reported to legal authorities as fraud to pursue
criminal prosecution and our legal department to pursue civil compensation including
any and all legal fees incurred. When card holder makes fraudulent claim of unauthorized
card usage we report this to credit card services that may result in cancellation
of all card services and negative information on credit report and possible criminal
charges files against card holder. There will also be an additional charge for
chargebacks for claims of "non-receipt" since it is the purchaser's
responsibility at the time of ordering to provide an accurate and working email
and since the purchaser also is responsible for screening emails and because we
provide all the information in order to easily contact us and remedy this situation.
Privacy Statement:
When you place an order for a product or request a service or submit content to
this Site, GSM Software may need to contact you for additional information needed
to process or fulfill your order or request.
GSM Software will not provide the information submitted to a third party without
your permission, except as necessary to process or fulfill your order, including
without limitation, providing necessary information to relevant banks, logistics
and transport service providers and authorized after-sales service providers,
as well as respond to your requests or answer your inquiries, or in the good faith
belief that disclosure of information is reasonably necessary to respond to claims
that content you have submitted to this Site violates the rights of third parties
or as necessary to protect GSM Software, its web site users' and/or the public's
rights, property and/or safety.
Please read all terms and is understood that you have read and accepted them before
ordering product or service.
Signed by:
Date: